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Posts Tagged ‘Network Management’

The Anatomy of APM – 4 Foundational Elements to a Successful Strategy

Illustration credit Larry Dragich

Contrasting capabilities is a vital part of  evaluation when we appraise application performance monitoring (APM) solutions. However it can create deceives.  There are many features that provide by application performance monitoring solutions which is not a crucial part for the user. Frequently the solutions are expensive, complex, and hard to implement in what we want. Though sometimes there are not high priority in which the features included in the affordable products. The most important thing is how nearly each solutions can fits your needs rather than determine by cost and features of a product.

What are your goals? Before you explore particular capabilities in solutions you are assess to, here are some of the priority you need to clarify with:

Goal Priority
Ensuring the availability and performance of critical applications
Gain visibility over the entire IT service  that supports an application
Reducing user complaints
Improving MTTR time
Improving reporting (out of the box and customizable)
Eliminating alert overload and time spent unnecessarily on low-priority issues
Meeting SLA goals
Controlling IT costs
Other:

The steps:

1. Identify your highest priorities

2. Map highest priorities to specific product capabilities

3. Select better solution

For example, if improving MTTR time is the highest priority, you should look for monitoring products with strong capabilities:

  • Monitoring, alerting and reporting on an application’s entire IT service
  • Allowing you to define critical application dependencies so you can find the root cause quickly
  • Presenting one unified dashboard so you can see problems quickly and drill down to the root cause
  • Letting you customize automated actions in response to specific conditions so issues can be detected and repairs made without delay
  • Providing out-of-the-box reports so you can easily track metrics such as MTTR rates over time

For reducing user complaints as a top priority, you’d need the first four of the above capabilities plus end user monitoring to alert and report on user experience’s effect of web application performance.

This exercise gives a better position to find a solution of documenting your prioritized goals and mapping them to product capabilities to prevent dissapointment.

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 Meet Carol and Frank

A pain in the neck. A killer with a silencer mode, firing right at all the company productivity. Yes, it is what we called as downtime. The word is “utilize” to refer to time when a system is unavailable. As known as outrage duration, the word too refers to a period of time that a system fails to provide or perform their primary function. The term is commonly applied to networks and servers, as far as concern the common reasons for unplanned noise are system failures for instance like crash or communication failures.

Firstly, the impact of downtime is business cost for enterprises with revenue models that depend solely on the data centers’ ability to deliver IT and networking services to customers – such as telecommunications service providers and e-commerce companies – downtime can be particularly costly, with the highest cost of a single event topping $1 million (more than $11,000 per minute) (Understanding the Cost of Data Center Downtime: An Analysis of the Financial Impact of Infrastructure Vulnerability).

Next, downtime impact the reputation and loyalty include lost business with customers (both short term and long term), employee time panning away to other tasks to get the IT systems operating again, employee overtime expenses, the value of lost data, emergency maintenance fees specifically if it occurs during off hours and additional repair costs that may go on even after service has been restored, and many more.

The final impact as illustrates at the picture above is the employee productivity. It can be measured in terms of the salaries, wages and benefits of workers that are made neglected by system downtime. After a downtime event, investigative actions are often required to correct the damage.

To prevent from the outcome of downtime, an application performance management(APM) is a must for an organization to need it. APM strives to detect and diagnose application performance problems to maintain an expected level of service as well to counterpart quickly before downtime arouse. With WhatsUp Application Performance Monitor, it can unifies systems, network, and application monitoring – and gives the capabilities to ensure that application performance meets user expectations and business priorities.It provides the full insight and customization to find and assess the impact of issues, isolate the cause, and restore performance levels.

For more information on Whatsup Application Performance Monitor, please don’t hesitate to talk with us.

You may also be interested in:

1. Whatsup Gold Application Performance Management (APM) Insights

2. SIEM Security Concerns

3. Trends for Cyber Security in 2013

4. How to instant session hijack other people Facebook and Twitter user account?

5. Protect Business From Cyber Attacks

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WhatsUp Gold APM

Graphic Illustration of Whatsup Gold Application Performance Management

Dear readers,

As mention on the thread Application Performance Management (APM) trend, challenges and solution, the advantage is greater perspective into the nature of performance problems, and in how to utilize the data information that will let the users earn access to accept benefits for instance like improving software quality. The advantages that gain interest to stakeholders will change as the organization evolve in the use of performance information. The points to realizing the benefits of APM are to get the clear view of the applicability and limitations of the various tools as well as suitable processes to fully utilize the information. With this perspective, it will gain all of the APM benefits. A tool which being use poorly or not proper will give a lot of difficulties in getting full value.

As old saying “time is money” by Benjamin Franklin, an application downtime arguably gives both of the headache; time and money. Based on the graphic illustration above, 80% of Managers reported that an application downtime cost exceeds $50000 per hour and surely the employee productivity will be decrease greatly. Simply monitoring in production alone will not heavily impact the number of incidents. With introduction of Whatsup Gold APM earlier, either during user-acceptance testing or stress tests, in order to provide chances to tackle performance issues prior to the production utilization. APM visibility has its greatest impact. The users can get insights of the problem, get to detect problems before operational. Furthermore, the users too will get to validate the performance monitoring configuration (dashboards, reports, alert thresholds) that the operations team depends on.

E-SPIN is a WhatsUp Gold (by Ipswitch) value-added regional partner for end to end enterprise network, server, application management products, software and services. As an solution integrator, E-SPIN provide best of breed solutions WhatsUp Gold product. Establishing partnerships with E-SPIN is valuable to your organizationfor ensuring you have the right combination of resources to meet project requirements and operations.

You may also be interested in:

1. Bring Your Own Device (BYOD) Trend, Security and Management Challenges and Solutions

2. Security Information and Event Management (SIEM) – trend, challenges and solutions

3. Protect Business From Cyber Attacks

4. Security Information and Event Management (SIEM)

5. Take Care in Handling the Results of Your Web Application Testing

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WUG SNMP Monitoring Workplace

Common ask question:

Based on What’s Up Gold (WUG) product , it shows that the SNMP is down . May I ask that what is the reason that make the SNMP down? Is it due to the router configuration?
Answer:

This could be caused by a number of reasons. If you are sure that SNMP is configured properly on the target device, then make sure that the community string you have applied to the device is correct. That’s where I would start.

*** Also remember community strings are case sensitive.

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WhatsUp Gold features

WUG Core Features

DISCOVER

Automated and fast Layer 3 device discovery using multiple types of discovery options including SNMP SmartScan, IP address range scan, single device scan or host file import. Wizard-based tools simplify and make network discovery fool-proof, no matter the size or complexity of your infrastructure

 MAP

Get hierarchical maps of the Layer 3 view of your network, including a complete representation of your real network and application environment with drill downs to subnets and virtual LANs. Drag and drop icons make it easy to change device positions and attributes and create relationships.

 MONITOR

Using a sophisticated strategy of both active and passive monitoring, WhatsUp Gold tracks the status and health of all your network devices. Get early alerts listening for SNMP traps and syslog messages from the devices in your infrastructure.

 ALERT

WhatsUp Gold’s Alert Center gives you a single integrated dashboard that consolidates all alerts, notifications and alert acknowledgements for easy configuration and management. The Alert Center can only be found in WhatsUp Gold.

 REPORT

Get complete visibility of the health and performance of your network with WhatsUp Gold’s reporting – just the way you want to with configurable Dashboards. Includes over 200 out-of-the-box, customizable reports to meet your most discerning needs.

In addition of the innovative Mobile Access capability makes WhatsUp Gold the first solution to allow monitoring of networks in real time from smartphones or personal digital assistants (PDAs). Offering you key features such as: one-click login, Device Views with access to device maps, as well as DirectLink notifications, WhatsUp Gold gives you complete portability in monitoring your network.

With WhatsConnected you will:

  • Save Time: Spend time effectively managing the network instead of wasting it on tedious, time consuming manual documentation tasks of network topology and port to port connectivity.
  • Lower Cost of Operations: WhatsConnected best value combined with its ability to free up valuable IT personnel time and lower mean time to repair directly helps lower cost of operations.
  • Manage Assets and Inventory: Gather, filter, and export a wide variety of inventory and configuration information across networking devices and systems as required for compliance and network audit process.
  • Optimize your Hardware Investment: WhatsConnected Layer 2/3 discovery let’s you find “forgotten” hardware or hardware without an IP address. These can then be decommissioned or reassigned to new tasks, or moved to an internal cloud.
  • Stay in Control: Know exactly what inventory is deployed on your network, even hard to track associations between physical servers & virtual resources. Understand device interdependencies and how they are affected by changes and failures.
  • Track Changes: With scheduled discoveries, and up-to-date dynamic maps, diagrams and topology views you can accurately understand, track and document the evolution of your network, with no effort – it just works.
  • Simplify Troubleshooting tasks: Rapidly pinpoint the root cause of connectivity issues to minimize downtime and gain insight into how your network topology and infrastructure can be configured to minimize potential conflicts and optimize performance.
  • Compliance Support: Ensure an accurate discovery, audit, documentation and archiving of network assets, topology maps and configurations over time to support regulatory requirements like SOX, FISMA, PCI DSS and HIPAA.

WhatsUp Gold is the most intuitive, comprehensive, and cost-effective network management tool set. Further information, please visit http://e-spincorp.com/espinv3/index.php/ipswitch/whatsup-gold-network-management.

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