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Posts Tagged ‘Server Management’

E-SPIN WhatsUp Gold v16.3.1

World wide leading network, servers, applications performance monitoring (APM), end-to-end system solutions WhatsUp Gold launching new release 16.3.1 with extensive regional language support and address range of bug report from 16.3.

As traditional of E-SPIN practice, E-SPIN will organizing end user and reseller seminar to educate customer and partners the changes and new features indepth.

End user 16.3.1 Product Overview, Technical Overview & Live Demo : 11th August 2015

For ticket reservation : https://goo.gl/NKeSso

Reseller 16.3.1 Product Overview, Technical Overview & Live Demo : 12th August 2015

For ticket reservation : https://goo.gl/oMdlYo

WhatsUp Gold Features

Added Language Packs for the following languages:

  • Japanese
  • Chinese Simplified
  • Chinese Traditional
  • Russian
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Defect ID

Category

Issues

DEP-2402

User Interface

Corrected a UI issue with the installer that caused the dialogs to display incorrectly when Windows configuration is modified to appear larger or smaller.

DEP-2552

Installation

Corrected an issue in which the licensing software failed during the WhatsUp Gold install process on Windows 2012.

PFM-16540

Ports

Corrected an issue in which high quantities of ports that lingered in the TIME_WAIT state for the Service Bus port (9713) exhausting the available ports on the system.

WUG-7805

Devices

Corrected an issue that caused WhatsUp Gold to lock up when end users attempted to access Device Status for a device to which he/she does not have the proper permissions to view.

WUG-8297

Monitors

Corrected an issue in which the conditions for a new WinEvent Passive Monitor were not saved successfully when two “Event ID” conditions, one based on a “<=” value and one based on “>=”, were used.

WUG-8397

Monitors

Corrected an issue in which WMI formatted active monitors were not logging payload messages to the State Change Timeline.

WUG-8417

Monitors

Corrected an issue that caused the Ping Active Monitor(s) to incorrectly report DOWN and “Ping failed. Error=Invalid access to memory location” to be logged in the State Change Timeline.

WUG-8959

Reports

Corrected an issue that caused the Active Monitor Outage and Down Summary for Quarterly reports to show an inaccurate Down count of 0.

WUG-12538

Monitors

Corrected an issue in which an SNMP Active Monitor for Rate Change set to Down would incorrectly change to Up when the configuration dialog was reopened.

WUG-12797

Monitors

Corrected an issue in which a WMI Formatted active monitor using the %ActiveMonitor.Payload percent variable was not returning values.

WUG-12811

Syslog Message Export

Corrected an issue in which Syslog messages exported from WhatsUp Gold to Excel were not including the entire payload.

WUG-12963

User Interface

Corrected an issue in which the ‘Message’ column of the State Change Timeline was not correctly displaying double byte characters when using a Chinese operating system.

WUG-12983/14930

Reports

Corrected an issue causing an error to be generated if the start and end times selected are identical when exporting the Quarterly Availability Summary report to PDF with live links.

WUG-13767

Devices

Corrected an issue in which dynamic groups of devices based on IP address ranges fail due to IPv6 addresses.

WUG-13890

Devices

Corrected an issue which generated an error when attempting to view device properties for a device with a high number of IP addresses.

WUG-14120/WVRT-2072

Reports

Corrected an issue in which VMWare Current Utilization dashboard reports were available for all devices. This report only applies to standalone VMware Hosts and vCenter Servers.

WUG-14786

Monitors

Corrected an issue which could cause the Ping Active Monitor to fail and generate the following error: Ping x.x.x.x failed. Error=Win32 error = 11050.

WUG-14825

User Interface

Corrected a UI pagination issue that occurred when monitoring more than 500 devices in WhatsUp Gold.

WUG-14878

User Interface

Corrected a UI issue that prevented the entire ‘Comment’ column from being displayed or the hover text from appearing in the Active Monitors tab of the Device Properties dialog.

WUG-14897

Discovery

Corrected an issue that caused a Cisco L3 Router to be discovered as a Wireless LAN Controller.

Multiple

Internet Explorer 11

Corrected issues related to compatibility with Internet Explorer 11.

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SNMP v3 Security ComplianceTechnology world keep changing, so do security compliance requirement. More and more enterprise customer required to migrated from existing SNMP v2 to SNMP v3 monitoring for server.

Since Windows doesn’t support SNMPv3 inherently (that is, you will encounter SNMP v3 agent issue matter);SNMP is actually being depreciated in Windows server 2012; you’ll need a 3rd party solution.

For the quick how to, following the rest of the topic to get it supported.

1. First, you need to decide which 3rd party solution to go about. Below listed three.

3rd Party Solutions:

  • MG-SOFT – Commercial
  • SNMP-Informant – Commercial
  • Net-SNMP – Open Source

For the above two commercial 3rd party and  one Open Source solutions, E-SPIN can supply if required, as part of the project bundled, or add on after post project basis (together with implementation, configuration, testing and commissioning), just let us know, we have our commercial team, follow with technical team to assist you.

Once the SNMP v3 agent portion is resolved.

Then you can configure your existing Network Management System (NMS) or System Management System (SMS) to support Windows Server SNMP v3 Monitoring.

Below is one of the example you can use for reference:

WhatsUp Gold (WUG) configuration how to.

Add SNMPv3 protocol credentials:

  1. From the main menu of the WhatsConnected console, select Configure > Protocol Settings/Credentials. The Protocol Settings/Credentials dialog appears.
  2. Click New.
  3. Select SNMPv3, then click OK. The protocol properties dialog appears.
  4. Enter a Name for the set of SNMPv3 credentials.
  5. Enter the Username that is configured for the SNMP agent. This username is included in every SNMP packet in the authentication header. An SNMP device, upon reception of a packet, uses this username to look for configured authentication and encryption parameters and applies them to the received message.
  6. Optionally, enter the Context needed to identify specific SNMP instances on your network.
  7. If required, select the Protocol used for Authentication. Additionally, enter thePassword used for authentication.
  8. If supported, select the Protocol used for Encryption. Additionally, enter the Password used for encryption.
  9. Increase or decrease the SNMP Timeout. This setting is dependent on the latency and load on your network devices. Longer timeouts can cause discovery to slow down. However, if the network is experiencing a lot of network traffic, a longer timeout is recommended. A default of 1000 milliseconds is recommended for small to medium size networks. Note: If you are discovering across a WAN link, allow for a longer timeout.
  10. Increase or decrease the SNMP Retry count. This setting is dependent on the latency and load on your network devices. More retries allow for SNMP failures or heavy network loads. However, more retries slow down the discovery process. One or two retries is recommended for small to medium size networks.

Then Done. Your Windows Server is right now running under SNMP v3 for the latest security compliance.

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Graph credit Extrahop

What are the main factors that can contradict with your application performance? What drives you to find solution with Application Performance Management (APM)?

This 5 top factors list will cover the impacts of the application, to the surrounding and the network, to the people behind those applications. All of these factors should be considered when managing application performance to tackle the issue quickly.

1. APPLICATION COMPLEXITY

Application complexity is one of the biggest factors impacting application performance. Today’s services and applications, specifically  those conveyed via the Web, are a montage of components that come from various places such as data center, cloud, and third-party.  Multiple moving parts must be execute in the manner to provide a great experience for end-user, while the customer or employee looking at a browser window sees a single application. Maybe the app server and Web server are doing fine, but  user experience will suffer if the database is staggering. Being able to measure and keep tabs on all those moving parts is the test and requires an APM tool that can provide a view into the performance of all the parts, not just individual components.

2. APPLICATION DESIGN

Performance goals need to be characterized when applications are specified, in parallel with the information of the environment the applications will run in. A number of times improvement is left out and applications are monitored, analyzed and being repair after released into production. This never works as well as when performance is one of the key goals of the application design before a line of code is written.

In addition, the factor too affects application performance today which poorly optimized code and infrastructure, such as sub-optimal SQL queries and poorly configured network infrastructure. All of these problems can be hard to cater, and the emphasis on DevOps processes can cause multiply quickly by increasing the rate of change in the data center. Hence, it is important to capably tool the data center to monitor and report on all aspects of a deployed application using code level instrumentation, EURT and network performance tools, and traditional IT infrastructure monitoring solutions.

3. APPLICATION TESTING

Nowadays, applications are generally developed in simulation labs with no performance test on live networks. Before applications are displayed, transport in highly distributed network architectures today should be monitored and optimized. Fault testing of the application in the live production environment impacts performance. Tied to that is for developers and testers to have a clear understanding of the non-functional performance criteria.

4. THE NETWORK

The network on which the application is used impacts performance greatly, in particular for mobile and cloud. Inconsistent bandwidth, high jitters  increased latency and packet loss all work to decrease application performance. While it might not be able to  cloud networks or control mobile, by building and apps test with these network conditions in mind the issue can be comprehend. Before the network impacts are felt by users, this will gives organizations the opportunity to optimize app performance .

5. PEAK USAGE

How the application will be used? How many people will continuously use it and for what kind? This will affect application performance as well as give corresponding application architecture and its scaling assumptions that go into its design and deployment. This lack of understanding actual user transactions and performance itself can stir the performance during the critical peak usage period. Applications should be able to cater during peak usage to deliver better user experience. It should be able to downshift to preserve resources when demand is low. To make this thing work, , at a minimum APM technology should provide a governor or feedback loop to the app regarding end user experience and internal app/infra operations.


You may also be interested in:

1. Does Application Performance Management (APM) Critical To Network Health?

2. Competencies in Application Performance Monitor (APM) Solutions

3. E-SPIN Cascade Pilot PE (formerly Cace Pilot) Technical Live Demo video

4. E-SPIN Cascade Pilot PE (formerly Cace Pilot) Technical Overview Video

5. The Silent Killer: Downtime

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The Anatomy of APM – 4 Foundational Elements to a Successful Strategy

Illustration credit Larry Dragich

Contrasting capabilities is a vital part of  evaluation when we appraise application performance monitoring (APM) solutions. However it can create deceives.  There are many features that provide by application performance monitoring solutions which is not a crucial part for the user. Frequently the solutions are expensive, complex, and hard to implement in what we want. Though sometimes there are not high priority in which the features included in the affordable products. The most important thing is how nearly each solutions can fits your needs rather than determine by cost and features of a product.

What are your goals? Before you explore particular capabilities in solutions you are assess to, here are some of the priority you need to clarify with:

Goal Priority
Ensuring the availability and performance of critical applications
Gain visibility over the entire IT service  that supports an application
Reducing user complaints
Improving MTTR time
Improving reporting (out of the box and customizable)
Eliminating alert overload and time spent unnecessarily on low-priority issues
Meeting SLA goals
Controlling IT costs
Other:

The steps:

1. Identify your highest priorities

2. Map highest priorities to specific product capabilities

3. Select better solution

For example, if improving MTTR time is the highest priority, you should look for monitoring products with strong capabilities:

  • Monitoring, alerting and reporting on an application’s entire IT service
  • Allowing you to define critical application dependencies so you can find the root cause quickly
  • Presenting one unified dashboard so you can see problems quickly and drill down to the root cause
  • Letting you customize automated actions in response to specific conditions so issues can be detected and repairs made without delay
  • Providing out-of-the-box reports so you can easily track metrics such as MTTR rates over time

For reducing user complaints as a top priority, you’d need the first four of the above capabilities plus end user monitoring to alert and report on user experience’s effect of web application performance.

This exercise gives a better position to find a solution of documenting your prioritized goals and mapping them to product capabilities to prevent dissapointment.

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WhatsUp Gold APM

Graphic Illustration of Whatsup Gold Application Performance Management

Dear readers,

As mention on the thread Application Performance Management (APM) trend, challenges and solution, the advantage is greater perspective into the nature of performance problems, and in how to utilize the data information that will let the users earn access to accept benefits for instance like improving software quality. The advantages that gain interest to stakeholders will change as the organization evolve in the use of performance information. The points to realizing the benefits of APM are to get the clear view of the applicability and limitations of the various tools as well as suitable processes to fully utilize the information. With this perspective, it will gain all of the APM benefits. A tool which being use poorly or not proper will give a lot of difficulties in getting full value.

As old saying “time is money” by Benjamin Franklin, an application downtime arguably gives both of the headache; time and money. Based on the graphic illustration above, 80% of Managers reported that an application downtime cost exceeds $50000 per hour and surely the employee productivity will be decrease greatly. Simply monitoring in production alone will not heavily impact the number of incidents. With introduction of Whatsup Gold APM earlier, either during user-acceptance testing or stress tests, in order to provide chances to tackle performance issues prior to the production utilization. APM visibility has its greatest impact. The users can get insights of the problem, get to detect problems before operational. Furthermore, the users too will get to validate the performance monitoring configuration (dashboards, reports, alert thresholds) that the operations team depends on.

E-SPIN is a WhatsUp Gold (by Ipswitch) value-added regional partner for end to end enterprise network, server, application management products, software and services. As an solution integrator, E-SPIN provide best of breed solutions WhatsUp Gold product. Establishing partnerships with E-SPIN is valuable to your organizationfor ensuring you have the right combination of resources to meet project requirements and operations.

You may also be interested in:

1. Bring Your Own Device (BYOD) Trend, Security and Management Challenges and Solutions

2. Security Information and Event Management (SIEM) – trend, challenges and solutions

3. Protect Business From Cyber Attacks

4. Security Information and Event Management (SIEM)

5. Take Care in Handling the Results of Your Web Application Testing

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WhatsUp Gold has grown in features and capabilities from an SMB (small and midsize business) network management tool to something appropriate for the enterprise, yet the product still remembers its roots as an easy-to-master tool. However, virtualization has added another layer of complexity for WUG and its network management peers.

WhatsVirtual brings a great deal of functionality to WhatsUp Gold and will turn out to be a must-have tool for WUG users who are incorporating ESX or ESXi into their server environments. Of course, as part of WUG, WhatsVirtual is only applicable to shops running WUG, and while the new module is a valuable addition.

whatsvirtual

A closer look at WhatsVirtual

WhatsVirtual is designed to do exactly as the name implies: show what is virtual in the enterprise. Following are the component that necessary

  • Visualization of the world of virtual components is only the starting point.
  • A good management tool needs to deliver discovery, inventory, reporting and control,
  • Auditing capabilities, all of which WhatsVirtual delivers effectively, albeit indirectly.


As an add-on module for WUG, WhatsVirtual leverages many of the management and reporting capabilities native to WUG.

With WUG, that is accomplished using a discovery wizard, which I launched from the tools menu on the main WUG GUI. The wizard starts when you choose “discover devices” from the menu, which then allowed to initiate a discovery session.
Discovery sessions can be launched manually or set up to run at predetermined times via a schedule. That proves to be a handy feature on networks that change a lot. The scans can use a range of IP addresses or a single IP address to discover a VMware host. There are also advanced options available under a submenu, which allows a discovery scan to be customized.

WhatsVirtual works hand-in-hand with VMware’s API, which means users will have access to threshold configuration information and Alert Center workflows. In other words, it becomes quite simple to define alerts for VM hosts and guests. Those alerts can be fine-tuned to create notifications of potential problems, such as utilization exceeding preset levels or disk space issues.

The idea here is that I no longer needed to use VMware vSphere in conjunction with WUG to monitor VM hosts and guests—it can all be done from within WUG. That brings virtual and physical machine management much closer to the single dashboard ideology, where all major functions can be accomplished from a single management application.

WhatsVirtual  is new technology which bring virtual and physical machine into much more real and closer to reality, any further information please refer to http://e-spincorp.com/espinv3/index.php/ipswitch/whatsup-gold-network-management

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